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Customer Marketing Radio

1
Sep 2016

The Age of the Customer

September 1, 2016

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Today is our FIRST episode. Join us live at 12:30, or catch the replays here a little later. 
Our guest today for our inaugural episode is Laura Ramos, Analyst at Forrester Research.
(Link to report from Forrester.)
Laura Ramos serves B2B Marketing Professionals. She is a leading expert in business-to-business marketing with hands-on senior management experience in corporate, industry, and product marketing; demand management; and social media. She helps Forrester's B2B Marketing clients plan, build, and deliver marketing programs that combine traditional and digital approaches that lead with business issues, create thought leadership, and fuel their company's topline growth. Her research addresses the skills, technology, process, and customer experience concerns that top B2B marketers need to understand and integrate into programs that address the ongoing evolution in buyer behavior, markets, channels, and competition.